Many small businesses have applications, printers, phone systems, or other devices that send e-mail to the businesses users. These devices are typically setup to use SMTP e-mail protocols. Office 365 does support SMTP and the settings vary depending on the server you are on. Here is how you find out your SMTP settings:
- Login into the Online Services Portal.
- Click on Outlook
- Click Options (upper right corner)->See All the Options
- Click on Settings for POP, IMAP, and SMTP access…
- There will be a section title SMTP setting, and should contain something like:
Server name: pod51010.outlook.com
Encryption method: TLS
There are the server name and port settings you should use. Notice they do use encryption, so make sure to set that method to TLS.
Every device / application uses their own terminology for their configuration screens. Here are some common requests:
- Login type or authentication type: select standard (or typical or something similar).
- Username and password: You must use a valid fully qualified (ex: email@example.com) Office 365 account name and password. This account must be licensed for Outlook.
- From account: This account must match the username used above.
If your device or application doesn’t support encryption or port 587, you will need to setup a local SMTP relay to send e-mails from your local network through an encrypted link to Office 365. See Configure Office 365 SMTP relay for more information.
If your device is asking for other parameters, please leave a comment or Contact Us and I’ll make every effort to update this article.